Virtual Detox
Frequently Asked Questions

Get answers to your most-asked questions below. Still wondering about something? Contact us by phone or email.

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Do I have to take time off from work to do Aware's Virtual Detox program?

We recommend that you take time off from work during the virtual detox process. Going through substance withdrawal can be physically and mentally tiring. It’s important to prioritize your health during this time.

Do I need to have an ally or loved one with me during the Virtual Detox program?

Yes. It is important to have a supportive friend or family member present during the detox process. They can assist you with medication pickup, provide emotional support, and help communicate with your Aware detox nurses. Having this ally allows you to concentrate on your health and recovery while ensuring your detox needs are met.

Can I drive while participating in your Virtual Detox program?

It’s strongly advised not to drive while undergoing virtual detox. Certain prescribed medications can induce drowsiness, leading to slower reflexes and making driving or handling tasks safely challenging or impossible.

How long does it take to fully complete Aware's Virtual Detox program?

The virtual detox program typically takes 5–7 days to complete.

Does Aware offer Virtual Detox services on the weekends?

Our Nurse Practitioners conduct initial assessments for new Virtual Detox clients Monday through Friday. Weekend support, such as follow-up nursing visits or phone check-ins, is available and determined based on each individual’s needs. Additionally, clients and their allies will have access to the on-call Virtual Detox nurse during weekends.

How many telehealth visits can I expect with a Nurse Practitioner?

You’ll meet with a Nurse Practitioner specializing in substance use disorder for a minimum of 2-3 sessions. These sessions will focus on creating a personalized treatment plan and ensuring a safe virtual detox process tailored to your needs.

How many telehealth visits can I expect with my detox nurse?

The detox nurse serves as your main contact during detox, assisting with medication management and ensuring you take your medications correctly and on time. You’ll have daily check-ins with your detox nurse through a telehealth platform, phone calls, and secure text messages to review your progress and receive support.

What happens when I complete the Virtual Detox program at Aware Recovery Care?

Once you complete the Virtual detox program, we suggest starting our in-home addiction treatment or medication-assisted treatment programs to help you achieve your long-term recovery goals.

What Aware Recovery Care locations are offering Virtual Detox?

At this time, Aware Recovery Care is providing Virtual Detox in Connecticut, Georgia, Indiana, Kentucky, Massachusetts, New Hampshire, Ohio, and Virginia. We plan to add this treatment option in all states we serve as soon as possible.

How quickly can I begin your Virtual Detox program?

Aware Recovery Care understands the urgency that exists when someone reaches out seeking treatment for substance use disorder, and we make it a priority to ensure the admissions process is completed quickly and effectively. To begin detox, you will first need to complete a virtual evaluation with our admissions team to determine if Virtual Detox is right for you. Once your are confirmed, our admissions team will work with you to schedule a time for your initial virtual visit with a Nurse Practitioner. Aware will work with you and your schedule to get you into treatment as soon as possible.

What languages are available?

At this time we can only provide Virtual Detox with English speaking nurses but we hope to be able to expand our offering to accommodate other languages very soon.

What is the cost of the Virtual Detox program?

Aware Recovery Care is covered in-network by most Anthem health insurance plans, as well as Blue Cross Blue Shield Federal Employee Program. When using insurance, individuals engaged in Aware Recovery Care may be responsible for copays or deductibles depending on their insurance plan. Each insurance plan is different; however, admissions will be able to explain the coverage and costs associated with care. If you have questions about coverage, please call our admissions department’s client care specialists, who will walk you through coverage and cost.

We also have an affordable private pay option. Our admissions staff will work closely with you if this payment option is feasible for you.