FAQs

Frequently Asked Questions

Get answers to your most-asked questions below. Still wondering about something? Contact us by phone or email.

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Are you still accepting new clients?

Aware Recovery Care is currently accepting new clients in Connecticut, Florida, Georgia, Indiana, Kentucky, Maine, Massachusetts, New Hampshire, Ohio, Rhode Island, and Virginia. We are looking to expand into more states as we broaden our footprint nationally.

What is the admissions process?

Beginning treatment with Aware Recovery Care is designed to be straightforward and supportive. Your journey starts with a brief pre-assessment phone call, followed by a short consent appointment with our Admissions Team. You’ll then complete a comprehensive clinical assessment with one of our licensed clinicians to determine the best treatment plan for your needs. Once you’re admitted, you’ll meet your care team, begin scheduling services, and start receiving personalized addiction treatment designed to fit your life.

How quickly can I get into your treatment programs?

In many cases, clients can start treatment within 48 hours of their initial call. We know that deciding to seek help is an important step, and we’re committed to making the admissions process as smooth and efficient as possible. Our team will work with you to schedule your assessments and begin treatment quickly.

What is the cost of treatment at Aware Recovery Care?

Insurance coverage varies by state. Aware Recovery Care is in network with many major commercial insurance plans, including Anthem, Aetna, Cigna, Blue Cross Blue Shield, and others, depending on your location. We can also work with most commercial insurance plans that include out-of-network behavioral health benefits and accept Original Medicare (Part B) in most of the states we serve.

Our Admissions Team will verify your specific benefits and explain any copays, deductibles, or out-of-pocket costs before treatment begins.

If you don’t have insurance or prefer not to use it, we also offer an affordable private pay option with no long-term commitment.

What is the typical length of treatment?

The length of treatment depends on your individual needs and the services you receive. Some clients participate in specific programs for a shorter period, while others benefit from longer-term support.

What does a typical day in Aware Recovery Care look like?

Every treatment plan at Aware Recovery Care is personalized to the individual’s needs, so no two experiences look exactly the same. Depending on the program and your clinical recommendations, your care may include individual therapy, care coordination, peer recovery support, medication management, family support, and other evidence-based services designed to support long-term recovery.

Throughout treatment, your care team works together to help you build coping skills, address the underlying factors contributing to substance use, navigate challenges, and achieve your recovery goals. With your consent, we can also collaborate with your existing healthcare providers to ensure your care is coordinated and comprehensive.

Your treatment plan is regularly reviewed and adjusted as your needs evolve, ensuring you receive the right level of support at every stage of your recovery journey.

What is your treatment philosophy?

Aware Recovery Care delivers an intensive, In-Home Addiction Treatment program for individuals seeking recovery from alcohol, opioids, or other substances. Aware helps people “Recover Where You Live” with an emphasis on the home or transitional living environment, unique family dynamic, and the broader community. Each client receives direct care from a Psychiatric provider, Care Coordinator, Psychotherapist, Family Therapist, and Client Recovery Advisors. The core team addresses the medical, emotional, and mental health issues required to maintain sobriety and achieve recovery.

Our patient-centered, medically integrated, in-home addiction treatment program is designed to ensure lasting recovery and to prevent recurrence and re-admission to higher levels of care. Aware makes it possible for our clients to receive longer-term addiction care while maintaining their privacy and meeting their day-to-day responsibilities, such as work, school, and family.

How often will I see my therapist?

Depending on your treatment plan, you’ll work with one of Aware Recovery Care’s licensed therapists to address the underlying causes of substance use, develop healthy coping strategies, and build the skills needed to support long-term recovery. The frequency of therapy sessions is based on your individual needs and the program you’re participating in.

How often will I see my Care Coordinator?

Your Care Coordinator will meet with you virtually once a month throughout the course of treatment. Aware also has an on-call Care Coordinator who can be contacted after-hours.

Can I continue to use my current providers?

Absolutely. While therapy and other behavioral health services included in your treatment plan are provided by Aware Recovery Care’s clinical team, we encourage you to continue seeing your primary care provider and any other medical specialists you already know and trust. With your consent, we’ll collaborate with your existing providers to help ensure your care is coordinated and comprehensive. If you need help establishing care with a primary care provider or another medical specialist, we’re happy to assist.

What type of family involvement is available during treatment?

Research consistently shows that recovery outcomes improve when supportive family members or loved ones are involved in the treatment process. At Aware Recovery Care, we recognize that “family” looks different for everyone. Whether it’s a spouse, parent, sibling, close friend, neighbor, or another trusted person, we’ll work with you to identify the people who can best support your recovery.

While many clients participate in family therapy about once a month, the frequency is determined by your care team and may vary depending on your unique circumstances.

What services are offered?

Aware provides a wide range of services to best meet your specific needs, including:

  • In-Home Addiction Treatment (IHAT)
  • Medication Assisted Treatment*
  • Ambulatory Detox**
 
*Medication Assisted Treatment availability is subject to location.
 **Ambulatory Detox availability is subject to location and is only for AUD and OUD clients who meet the risk assessment criteria based on ASAM Clinical Practice Guidelines.

What languages are available?

We have both English and Spanish speaking recovery specialists on our admissions team.