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Aware Recovery Care's Plan of Action for Treating Addiction In The Field While Safely Managing The COVID-19 Pandemic

Dear Friends and Colleagues,

At Aware Recovery Care, the safety and wellness of those that we serve and work alongside is our highest priority. Aware's home-based addiction treatment program has the unique ability to safely and professionally treat our clients and their families in the homes and communities where they live. Our field-force of specially trained In-Home Addiction Treatment practitioners are equipped with all necessary mobile-based tools and infectious disease protocols to safely treat our clients while continuing to fight the growing addiction epidemic.

As a multi-state operation that is unique in both design and delivery of In-Home Addiction Treatment, Aware Recovery Care continues to monitor the rapidly evolving impacts of coronavirus (COVID-19) from all angles. We have the science of a field-based integrated medical and behavioral health organization on our side and benefit from the vast network of internal and external specialists. The time to come together ( 6 feet apart ) and benefit from our collective experience and knowledge is now. 

We respond, we do not react.

Unwaveringly and without question, our top priority is the health and wellbeing of our clients, employees, and collaborative care providers. We are fortunate to have strong partnerships with the communities where we operate and we are closely monitoring the statements and following the guidance and recommendations from local, state/provincial and federal health agencies on COVID-19.

All of our agencies are open as scheduled, and operating according to the most updated internal and external guidance and precautions from health officials.

Over the course of the past week, we have begun to deploy specific actions to encourage social distancing and to slow the spread of COVID-19 while treating substance use disorder in the home. Actions include:

While the coronavirus itself is novel, Aware Recovery Care routinely prepares for situations such as these and our ability to reach clients and families in their homes in the safest possible way is something we have been doing since 2011.

Beginning today, our community-based staff will perform a health assessment screening over the phone before conducting an in-person session. Based on that assessment, we can help families or young people make appropriate health decisions and plan for safe sessions for our staff.

We invite you as our valued partner, as part of the ongoing solution, to collaborate with us in the delivery of integrated care as we continue to treat those in need.

All of us at Aware are grateful that our model of treatment allows us to continue serving our clients during this difficult time, and we look forward to continuing to work with you during this crisis to provide uninterrupted best in class care for our clients.

 

Keep Calm and Wash On, 

Matthew Eacott
Executive Vice President, COO, & Founding Partner

Dr Shelley Halligan, DNP, PMHNP-BC
Corporate Director of Clinical Services

A Year in the Life of an Aware Recovery Care Client