Integrated Healthcare Services Agency Director

Position Summary:

The Integrated Healthcare Agency Director oversees all of the Agency’s Clinical and Medical Services, including I-HAT (In-Home Addiction Treatment) Family Therapy, Psychotherapy and Care Coordination, IHWM (In-Home Withdrawal Management) and MATs. This individual must possess excellent interpersonal communication skills as he/she collaborates with the Clinical and Medical Managers, Medical Director, direct care staff and upper management to ensure a high standard of client care. This individual must also be self-motivated in terms of creating new policies and procedures as needed in order to streamline clinical operations.

Note: All applicants will be run through the National Practitioner Data Base.

Reports To:

Vice President of Integrated Healthcare Services

Duties & Responsibilities:

• Overseeing client care and supporting staff in treatment planning and crisis management
• Creating and implementing clinical protocols and procedures to increase quality of care and program efficiency 
• Reviewing Weekend Screening and other Assessments (COVID, Columbia, etc) in the EHR system in order to focus care on acute clinical cases 
• Creating and implementing staff development and monthly clinical staff trainings 
• Providing as needed and scheduled individual clinical supervision for staff 
• Leading weekly Case Review along with Medical Director 
• Attending team meetings with CRAs and CCs for acute case planning 
• Overseeing and managing IHWM and/or MATs program 

Required Qualifications:

• Holds a Master’s Degree or Doctoral Degree or active Registered Nursing license and relevant clinical licensure (APRN, Psy.D, Ph.D, Psych PA)
• 5 years of experience in the addiction treatment field, preferable at various levels of care 
• Suboxone waiver 
• Unencumbered license to practice and DEA 

Key Competencies:

• Displays strong and effective management as the leader of a field-based team
• Demonstrates flexibility in the face of environment and situation fluctuations 
• Self-motivated to create new efficient and innovative clinical procedures and protocols as needed 
• Ability to collaborate effectively with others 
• Ability to manage and prioritize tasks in a fast-paced environment 
• Excellent communication and interpersonal skills 
• Ability to problem solve and focus in a fast-paced environment 
• Ability to think critically and creatively 
• Excellent computer skills including multiple virtual meeting platforms and EHR

Timekeeping & Punching:

• All non-exempt employees are required to use the timekeeping system to record their hours worked. Non-exempt employees are required to clock in/out for time off and other leave tracking purposes.
• Employees should clock in no sooner than five minutes before their schedule shift and clock out no later than five minutes after their scheduled shift. Additionally, employees are required to clock in/out for their designated lunch periods. The length of the lunch period should have the agreement of the employee’s manager. Lunch periods are unpaid time when employees are relieved of all duties.
• Waiver of the lunch period requires prior approval of the employee’s manager. Under no circumstance may the waiver of the lunch period result in overtime work.
• Should an employee miss an entry into the timekeeping system, the employee will notify their manager as soon as possible for correction. Employees may not ask another employee to clock in/out for them. 
• Accurate time reporting is a federal and state wage and hour requirement, and employees are required to comply. Failing to enter time into the timekeeping system in an accurate and timely manner is unacceptable job performance. 
• Non-exempt employees are not permitted to work overtime or unscheduled time without prior authorization from their manager. This includes clocking in early, clocking out late, or working through the scheduled lunch period.

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