The Data Analyst is responsible for compiling data that is utilized by the organization for process improvement, marketing, business development, clinical/agency operations, and finance. The data analyst is also responsible for assisting the Outcomes Analyst in day to day responsibilities.
Duties & Responsibilities:
- Responsible for executing monthly insurance reporting obligations
- Responsible for supporting reporting relating to accreditation, specifically requirements for The Joint Commission
- Point of contact for each agency’s Quality Improvement Committee. Responsible for explaining data indicators
- Collecting, correlating, and interpreting data for standard and ad-hoc reporting
- Tabulating and performing data entry to support strategic initiatives
- Provide Quarterly program and phase completion reports using multiple methodologies
- Responsible for managing client surveys from initiation through analysis for both clinical outcomes and client satisfaction
- Other tasks to support Outcomes Analyst
- Working knowledge of the behavioral health and/or the home health care industry
- Advanced knowledge of both Excel and Google Sheets regarding formulas, graphs, and advanced features
- Experience with Microsoft Power BI and Google Data Studio preferred
- Electronic Health Record experience required
- SPSS experience preferred
- Experience with SQL a plus
- Comfortable with current and emerging technology
- Bachelor’s Degree or equivalent work experience (3-5 years serving in analyst role)
- Reliable home internet connection to support the ability to work from home as needed
- Ability to work professionally and effectively with all levels in the organization
- Ability to maintain a high level of confidentiality
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Strong written and verbal communication skills
- An analytical mind and inclination for problem solving
- Highly self-motivated and directed with a strong ability to effectively prioritize and execute tasks
- Comfortable presenting information virtual or in person
- Demonstrates the ability to be adaptable and flexible based on changing business and training environments
- Efficient work ethic
- Strong ability to collaborate and perform in a team-oriented environment
- Professional and proficient written and verbal communication
- High level of integrity and professionalism
- Goal and results-oriented
- Resilient and able to perform under pressure
- Critical thinker
- Strives for excellent standards of quality
- Entrepreneurial spirit
- Commitment to ongoing learning and growth
- Ability to use electronic health records, phone systems, customer resource management software, and more general office computer systems
Timekeeping & Punching:
- All non-exempt employees are required to use the timekeeping system to record their hours worked. Non-exempt employees are required to clock in/out for time off and other leave tracking purposes.
- Employees should clock in no sooner than five minutes before their schedule shift and clock out no later than five minutes after their scheduled shift. Additionally, employees are required to clock in/out for their designated lunch periods. The length of the lunch period should have the agreement of the employee’s manager. Lunch periods are unpaid time when employees are relieved of all duties.
- Waiver of the lunch period requires prior approval of the employee’s manager. Under no circumstance may the waiver of the lunch period result in overtime work.
- Should an employee miss an entry into the timekeeping system, the employee will notify their manager as soon as possible for correction. Employees may not ask another employee to clock in/out for them.
- Accurate time reporting is a federal and state wage and hour requirement, and employees are required to comply. Failing to enter time into the timekeeping system in an accurate and timely manner is unacceptable job performance.
- Non-exempt employees are not permitted to work overtime or unscheduled time without prior authorization from their manager. This includes clocking in early, clocking out late, or working through the scheduled lunch period.