CRA Training Liaison

Position Summary:

The role of the Agency Trainer is to train new hires at individual agencies utilizing specified onboarding processes.

Reports To:

Regional Training Manager

Duties & Responsibilities: 

• Deliver Week 1 live training to all new hires/employees
• Deliver Week 2 Role Specific live training to all new CRAs 
• Assign and monitor completion of all Bridge trainings and competencies 
• Evaluate new hire’s suitability for position 
• Communicate with Regional Training Manager and Human Resources as needed to evaluate new hire’s progress 
• Conduct Cohort meetings 
• Schedule and/or shadow new CRAs in the field 
• Chart audits 

Required Qualifications:

• Peer Support Certificate and/or Associate Degree or higher in Human Services, Social Work, Counseling or Psychology
• At least one year of experience at Aware Recovery Care in CRA role 

Key Competencies:

• Ability to collaborate effectively with otherrs
• Ability to manage and prioritize tasks in a fast-paced environment 
• Strong organizational skills 
• Flexibility 
• Proficiency in Google Suites, Bridge, Aura, Paylocity and Microsoft Office 
• Excellent communication and interpersonal skills 
• Effective problem-solving skills 
• Ability to provide direct and constructive feedback 
• Ability to model professional attitude and appearance 

Timekeeping & Punching:

• All non-exempt employees are required to use the timekeeping system to record their hours worked. Non-exempt employees are required to clock in/out for time off and other leave tracking purposes.
• Employees should clock in no sooner than five minutes before their schedule shift and clock out no later than five minutes after their scheduled shift. Additionally, employees are required to clock in/out for their designated lunch periods. The length of the lunch period should have the agreement of the employee’s manager. Lunch periods are unpaid time when employees are relieved of all duties.
• Waiver of the lunch period requires prior approval of the employee’s manager. Under no circumstance may the waiver of the lunch period result in overtime work. 
• Should an employee miss an entry into the timekeeping system, the employee will notify their manager as soon possible for correction. Employees may not ask another employee to clock in/out for them. 
• Accurate time reporting is a federal and state wage and hour requirement, and employees are required to comply. Failing to enter time into the timekeeping system in an accurate and timely manner is unacceptable job performance. 
• Non-exempt employees are not permitted to work overtime or unscheduled time without prior authorization from their manager. This includes clocking in early, clocking out late, or working through the scheduled lunch period.

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