Join Aware Recovery Care’s diverse career force and make an impact that matters.
The role of the Agency Trainer is to train new hires at individual agencies utilizing specified onboarding processes.
Regional Training Manager
Duties & Responsibilities:
Deliver Week 1 live training to all new hires/employees
Deliver Week 2 Role Specific live training to all new CRAs
Assign and monitor completion of all Bridge trainings and competencies
Evaluate new hire’s suitability for position
Communicate with Regional Training Manager and Human Resources as needed to evaluate new hire’s progress
Conduct Cohort meetings
Schedule and/or shadow new CRAs in the field
Peer Support Certificate and/or Associate Degree or higher in Human Services, Social Work, Counseling or Psychology
At least one year of experience at Aware Recovery Care in CRA role
Ability to collaborate effectively with otherrs
Ability to manage and prioritize tasks in a fast-paced environment
Strong organizational skills
Proficiency in Google Suites, Bridge, Aura, Paylocity and Microsoft Office
Excellent communication and interpersonal skills
Effective problem-solving skills
Ability to provide direct and constructive feedback
Ability to model professional attitude and appearance
Timekeeping & Punching:
All non-exempt employees are required to use the timekeeping system to record their hours worked. Non-exempt employees are required to clock in/out for time off and other leave tracking purposes.
Employees should clock in no sooner than five minutes before their schedule shift and clock out no later than five minutes after their scheduled shift. Additionally, employees are required to clock in/out for their designated lunch periods. The length of the lunch period should have the agreement of the employee’s manager. Lunch periods are unpaid time when employees are relieved of all duties.
Waiver of the lunch period requires prior approval of the employee’s manager. Under no circumstance may the waiver of the lunch period result in overtime work.
Should an employee miss an entry into the timekeeping system, the employee will notify their manager as soon possible for correction. Employees may not ask another employee to clock in/out for them.
Accurate time reporting is a federal and state wage and hour requirement, and employees are required to comply. Failing to enter time into the timekeeping system in an accurate and timely manner is unacceptable job performance.
Non-exempt employees are not permitted to work overtime or unscheduled time without prior authorization from their manager. This includes clocking in early, clocking out late, or working through the scheduled lunch period.