Clinical/Medical Intake Coordinator

Position Summary:

The Clinical (Social Work) or Medical (LPN/RN) Intake Coordinator is responsible for administering and scoring Intake Assessments for prospective and incoming Aware Recovery Care (ARC) Clients. Clinical and Medical Intake Coordinators will work in conjunction with the Admissions department and appropriate Integrated Healthcare Services personnel across ARC agencies to ensure assessments have been completed and clients are properly setup to enter the program.

Reports To:

Clinical/Medical Intake Manager

Duties & Responsibilities: 

• Administer initial biopsychosocial with ASAM scoring assessment according to Aware protocols
• Conduct baseline assessments for clients who have been approved for entry into the ARC program 
• Assess for withdrawal management needs and MATs 
• After completing initial or baselines assessments, notifying the appropriate Integrated Healthcare Services personnel to ensure proper review of the information 
• Work in conjunction with the Admissions department to cover all necessary intake assessments 

Required Qualifications:

• LMSW, LCSW/LICSW, LMSW, LSW, LMFT, LPC/LMHC or LPN/RN
• One year of professional clinical social work experience or at least one year of professional nursing experience within the past three years 
• License be in good standing 

Key Competencies:

• Strong assessment skills and holistic health knowledge regarding addiction
• Exemplary motivational interviewing and deep listening skills 
• Strong interpersonal and group communication skills 
• Ability to collaborate 
• Demonstrates patience and adaptability in the face of environment and situation fluctuations 
• Resolution-focused with the ability to think critically and creatively

Assessed Competencies:

• Urine Drug Screen competed following manufacturer instructions
• Hand hygiene (Staff member washes hands properly, following ARC and CDC standards) 
• Proper use of Service Delivery Kit (following infection control protocol, using barrier appropriately) 
• Review Infection Control Policy and Demonstrate Competency 
• Review Emergency Operations Policy 
• Review and sign job description 
• Complete Drugs of Abuse module (screening for intoxication and withdrawal symptoms) 
• Complete Ethics module 
• Complete Treatment Planning module 

Timekeeping & Punching:

• All non-exempt employees are required to use the timekeeping system to record their hours worked. Non-exempt employees are required to clock in/out for time off and other leave tracking purposes.
• Employees should clock in no sooner than five minutes before their schedule shift and clock out no later than five minutes after their scheduled shift. Additionally, employees are required to clock in/out for their designated lunch periods. The length of the lunch period should have the agreement of the employee’s manager. Lunch periods are unpaid time when employees are relieved of all duties.
• Waiver of the lunch period requires prior approval of the employee’s manager. Under no circumstance may the waiver of the lunch period result in overtime work. 
• Should an employee miss an entry into the timekeeping system, the employee will notify their manager as soon possible for correction. Employees may not ask another employee to clock in/out for them. 
• Accurate time reporting is a federal and state wage and hour requirement, and employees are required to comply. Failing to enter time into the timekeeping system in an accurate and timely manner is unacceptable job performance. 
• Non-exempt employees are not permitted to work overtime or unscheduled time without prior authorization from their manager. This includes clocking in early, clocking out late, or working through the scheduled lunch period.

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